Our Vision

Exceeding expectations, delivering better healthcare

Our Mission

To have delighted customers using our products and services for life

We do this by:

Continually improving our customers’ experiences
Facilitating the development of healthcare products and services that enhance and improve lives, and ensuring their effective distribution
Striving to produce sustainable strong commercial performance
Being an approachable, fair and equitable employer of choice
Embracing a diverse workforce, an inclusive culture and a healthy work–life balance
Promoting the health and safety of employees at all times
Celebrating and praising success, achieving recognition through external awards and accreditations
Aspiring to preserve natural resources and to minimise the environmental impact of our activities
Encouraging involvement in community and charitable projects

Customer Focused, because we aim to provide the patient with the best possible service today and an even better one tomorrow
Accountable, for the decisions that we make and the actions that we take and for our personal development, performance and contribution to business results
Proactive, because everyone in the organisation needs a ‘can do’ attitude and desire to continuously improve in order to achieve our mission
Lead by example, through demonstrating sustained commitment to achieving the Company’s goals and effectively living our vision, mission and values
Teamwork, through communicating effectively with each other, encouraging involvement and recognising the value of all individual and team contributions
Integrity, because we deal with people as individuals, treating them with fairness, dignity and respect